Shipping policy
Shipping Policy
Bhetwale ships products across India, subject to serviceability and courier availability.
Order Processing
Standard products are generally processed after successful order confirmation.
Customized, personalized or made-to-order products may require additional time for:
- Design preparation
- Customer approval
- Customization
- Manufacturing
- Quality checks
Production and processing timelines may vary depending on product type, order quantity and customization requirements.
Delivery Estimates
Any delivery or shipping timeline displayed on our website or communicated by our team is an estimate and not a guaranteed delivery commitment, unless expressly agreed otherwise in writing.
Delivery may be affected by factors beyond our reasonable control, including:
- Courier delays
- Weather conditions
- Natural events
- Government restrictions
- Strikes
- Transport disruptions
- Remote delivery locations
- Incorrect or incomplete customer address information
Bhetwale will not be responsible for delays caused by such circumstances.
Shipping Charges
Shipping charges, if applicable, will be displayed during checkout or communicated separately for bulk, customized or special orders.
Additional charges may apply for:
- Remote locations
- Express shipping
- Bulk orders
- Special packaging
- Re-delivery
- Incorrect or incomplete addresses
Address Accuracy
Customers are responsible for providing a complete and accurate delivery address, including contact details.
Bhetwale may not be responsible for delays, failed deliveries or additional charges resulting from incorrect or incomplete information provided by the customer.
Failed Delivery or Re-delivery
If an order cannot be delivered due to customer unavailability, refusal to accept delivery, incorrect address details or repeated failed delivery attempts, additional shipping or re-delivery charges may apply.
Order Tracking
Where available, tracking information will be provided after the order has been dispatched.
Bulk & Corporate Orders
Shipping timelines for bulk, corporate or customized orders will depend on order quantity, customization requirements and production schedules. Estimated timelines may be communicated separately.